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Frequently Asked Questions

1. What happens after I submit a request?
After you submit your request, the host has 48 hours to review it and respond. They may ask for more information before accepting or declining.
2. When do I pay?
Payment is typically due after the host accepts your request. The payment breakdown shows what is due, when it is due, and who collects each amount.
3. What booking fees does Coliving.com charge?
Coliving.com does not impose booking fees on residents. Our platform is free to use for those seeking coliving accommodations.
4. What about the security deposit?
If the host asks for a security deposit, it is not a booking deposit and does not lock in the booking. It protects the host against damage, missed payments, or other losses. The payment breakdown shows whether Coliving.com collects it for the host or you pay it directly to the host before move-in. Any remaining amount is refunded after you move out according to the host policy.
5. What if I regret my booking?
If you decide to cancel your booking before payment is made, you may do so without incurring any fees. Once payment has been made, the Cancellation Policy will apply.

Cancellation Policy: Standard
Cancel up to 30 days before move-in to receive a refund of 100% of the first month's rent.
6. What if I need help?
Start a chat with us and we will help.
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1. Select dates

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2. Select a room

Booking & payment details
Tap to review
Selected room

Marseille, France

d'Arras Residence

Payment summary

See what you’ll pay now and later.

Pay after host approval
Secure payment
First month's rent

€0

$0
Next monthly payments
After the first month, you pay monthly rent directly to the host.
Jun 15 – Jul 1 (2027)

€0

$0

Jul 1 – Aug 1 (2027)

€0

$0

Stay details
Planned move-out date
You may be able to extend your stay with the host.
 Sun, 15 Aug 2027
Minimum stay 3 months
How payments work

Your first payment is charged only after the host approves your booking.

After that, you pay rent directly to the host each month.

Ways to pay

Pay securely through Stripe with card or bank transfer.

Visa Mastercard American Express Bank transfer Stripe